Tracy is an accomplished Commercial and Data Operations leader with over 20 years of experience driving high-value outcomes through strategic data analysis, project delivery, and asset management. She currently oversees bespoke data and asset solutions for leading FM providers across the UK, ensuring compliance with standards such as SFG20, CIBSE Guide M, NRM3, SPONS, and FM002.

Tracy is an expert in CAFM integration—working with platforms like Maximo, Mobiess, and Fast Fields—and leads lifecycle analysis, job plan development, and strategic cost reporting to support long-term asset planning and operational efficiency.

Her previous roles at B&Q, Kingfisher, SPI Lasers, and Carnival UK highlight her cross-sector expertise in commercial analytics, CRM strategy, and performance reporting. Proficient in tools such as SQL, Python, Power BI, and Google BigQuery, Tracy bridges technical insight with business value, making data accessible to stakeholders at every level.

She holds a BSc in Russian and European Studies from the University of Surrey, and is fluent in German with working knowledge of Russian and French.